ONLINE DISPUTE RESOLUTION: BEST PRACTICES AND PRACTICAL INSIGHTS

    First Name

    Last Name

    Address

    Address (2nd Line)

    City

    State

    Zipcode

    Occupation

    Phone Number

    Your Email

    MEET THE INSTRUCTORS

    Stephen L. Shields
    sshields@jsyc.com

    Mr. Shields will be discussing best practices when conducting virtual mediations.
    Stephen L. Shields, JD, LLM is the founding member of Alternative Dispute Resolution Institute and a Partner in the Memphis law firm of Jackson, Shields, Yeiser, Holt, Owen & Bryant. He is a Tennessee Supreme Court Alternative Dispute Resolution Rule 31 Listed General Civil Mediator as well as Rule 31 General Civil Mediation Trainer. He is a Listed Mediator in the Mediator Profile Directory of the United States District Court Western District of Tennessee. Mr. Shields is a frequent speaker and author regarding alternative dispute resolution topics. He is also a founding member as well as the Chair of the Mid-South Community Justice and Mediation Center (CJAM). He is the Past-Chair of the Tennessee Bar Association Alternative Dispute Resolution Executive Council as well as Past-Chair of the Memphis Bar Association Alternative Dispute Resolution Section and Past-President of the Tennessee Association of Professional Mediators. In 2015, Mr. Shields was chosen as the recipient of the Grayfred Gray Public Service in Mediation Award. He is an adjunct professor at the Cecil C. Humphreys School of Law at the University of Memphis where he is the Director of the Mediation Clinic. He has been listed in Best Lawyers since 1991.

    Cindy Cole Ettingoff
    cindy@ettingofflegal.com

    Cindy C. Ettingoff has engaged in virtually every aspect of labor and employment law practice.  She has represented employers, employees, and unions in litigation, contract negotiations, arbitrations, and mediations.  Current with her employment as a private attorney, Ms. Ettingoff held appointment to represent the City of Memphis in employment law issues and contract negotiations, and as an adjunct professor of Labor and Employment Law, Workers Compensation, and Ethics.  Ms. Ettingoff has also served as Manager of Pro Bono for Memphis Area Legal Services and is a long-time pro bono volunteer.  In addition, Ms. Ettingoff is both a Rule 31 General Civil Mediator, Family Mediator, and Mediator Trainer.   She is the chair of the Tennessee Bar Association ADR Section and serves on the Tennessee Association of Professional Mediators board.  She also serves as a mediator for the EEOC, Mid-South Community and Justice Center, and for various faith groups.  Ms. Ettingoff is a member of the board of the Memphis Society of Human Resource Managers having served the Memphis Chapter as Chair of the Hospitality and Publications Committees and Co-Chair of the 2019 Legal Conference.  Ms. Ettingoff serves on a variety of community boards, including Freedom Prep Charter School and Harwood Center.  In addition, she is a board member of the Community Legal Center and the Association for Women Attorneys.

    She is a member of the American Bar Association – ADR Section (ADR in Labor and Employment Law committee member), Labor and Employment Law Section (member of Development of the Law Under the NLRA, Practice and Procedure under the NLRA, EEO, FLSA, and Workers Compensation committees and/or subcommittees), case reviewer for FLSA 2018/2019 midwinter publication; and a member of Section of Civil Rights and Social Justice (member of Bullyproof, Civil Rights and Equal Opportunity, Economic Justice committees).  Ms. Ettingoff also participated in the 2018 TBA Public Service Academy and is currently participating in the LEAD program.